Walmart Drops ‘Scan & Go’ As Rivals Expand Cashier-Less Services

Customer apathy has led Walmart to drop Its ‘Scan & Go’ smartphone app just as U.S. rivals Amazon and Kroger are expanding and rolling out their own versions of cashier-less checkouts. The move is indicative of its struggles to encourage its core clientele to shift to digital shopping. However, Walmart still offers online shopping and is extending a click and collect service to 2,000 stores, in which Walmart employees load the groceries in the shoppers’ cars. Walmart said it will use the ‘Scan & Go’ experience to enhance future services like ‘Check Out With Me’.