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Smart Lock Technology May Solve Major E-Commerce Problem

April 21, 2017: 12:00 AM EST
One of the biggest worries of online buyers is the fate of a delivered product when the buyer isn’t at home. It can be stolen, rained on, or simply returned to the seller if too many delivery notices are ignored. This “cognitive load” dampens online sales – it's the number one problem inhibiting e-commerce – according to the founder of August Smart Lock. His technology automatically unlocks the door when the correct codes are presented, giving delivery companies one-time, specific-time, or anytime access to the house. A camera monitors the whole process. A pilot test showed that lock owners, though nervous at first, were extremely happy with the process. Bottom line: “This is how I want everything delivered to my house.” [ Image credit: © August Smart Lock  ]
Daniel Terdiman, "How In-Home Package Delivery Could Save E-Commerce", Fast Company, April 21, 2017, © Mansueto Ventures, LLC
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