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Order-And-Pay Tablets Transform Olive Garden Dining

April 16, 2015: 12:00 AM EST
The Olive Garden restaurant chain plans to expand the use of order-and-pay tablets after testing has found they speed the dining process and increase wait staff tips. The roll-out will begin next month with plans to eventually equip all of its 800 U.S. restaurants with the devices by the end of the year. A company spokeswoman said Olive Garden diners who use the tablets control the speed of their meals by ordering drinks, appetizers and desserts at their own pace, then easily pay the check. A marketing consultant said “consumers are ready for this change.”
Alex Samuely, "Olive Garden garnishes dining experiences via pay-at-the-table tablets", Mobile Commerce Daily, April 16, 2015, © Napean LLC.
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