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Japan's Leading Retailers Install Automated Checkout Counters

January 1, 2015: 12:00 AM EST
Japan's largest retailers, including Aeon Co. and Wal-Mart Stores Inc.'s subsidiary, Seiyu, are installing self-checkout machines in hundreds of stores across the country. Aeon installed almost 3,000 automatic checkers in hundreds of stores, while Seiyu plans to double the number of self-checkout counters in its stores in 2015. Economists believe the trend will have beneficial effects on the retail sector; however, it runs counter to Japanese culture, which values courtesy and interpersonal relations in business.
Tatsuo Ito, "Self-Checkout Begins to Take Hold in Japan", The Wall Street Journal, January 01, 2015, © Dow Jones & Company, Inc.
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