Massmart Reports Lower Profit For Six Months To June 29, 2014 August 28, 2014: 12:00 AM EST Wal-Mart Stores Inc.’s South African wholesaler business Massmart Holdings Ltd. said revenue dropped 26 percent to 364 rand, or $34.3 million, in the half year ending June 29, 2014. Profit at constant rate also declined 5.7 percent, the company said. Sales grew 10 percent to 35.8 billion rand, maintaining sales growth rate in the weeks before August 24, 2014. The company also announced dividend for the period remained at 1.46 rand a share. Janice Kew , "Wal-Mart’s Massmart Profit Falls on Weak South Africa Spend", Bloomberg, August 28, 2014, © Bloomberg L.P.

Domains RETAIL BUSINESS Market News Operations Strategy Geographies Worldwide EMEA Middle East- Africa South Africa

Delhaize Unit Launches Ecommerce Banner In Romania August 26, 2014: 12:00 AM EST Mega Image, the Romanian subsidiary of Belgium-based retailer Delhaize, launched a grocery ecommerce banner in partnership with eMAG. Offering a full range of supermarket products numbering around 7,500 SKU’s, the online store also sells non-food products, such as consumer electronics. Romania’s ecommerce market, dominated by retailers, including Cora, Metro Cash & Carry, and Carrefour, is among the most competitive markets in Central and Eastern Europe. Miloš Ryba, "Delhaize Launches Grocery E-Commerce in Romania", Retail Analysis, August 26, 2014, © The Institute of Grocery Distribution

Domains RETAIL BUSINESS Online Operations Strategy Geographies Worldwide EMEA Europe Romania

The U.K. Takes A Fancy To The Breakfast-At-Dinner Trend August 26, 2014: 12:00 AM EST Restaurants in London are picking up on a broad dietary trend imported from the U.S.: eating breakfast at dinnertime. Known as “brinner”, 44 percent of Britons choose traditional breakfast foods for their evening meal. One London café opening soon plans to offer 100 cereals, 12 milks and 20 toppings; another restaurant serves muesli and yogurt with fruit salad, coffee, tea and fresh orange juice until 10 p.m. Many restaurants serves egg dishes all day, including The Wolseley, which dishes up Eggs Benedict until midnight. Duck and Waffle offers deviled duck egg all night long. On the home front, eggs, bacon butties (sandwiches) or fry-ups (full breakfast-style meals) are popular brinner choices. Victoria Stewart, "Take me to brinner: why #BreakfastForDinner is sweeping London", Standard.co.uk, August 26, 2014, © Evening Standard Limited

Domains RETAIL BUSINESS Trends Geographies Worldwide EMEA Europe United Kingdom

CVS Caremark Adopts Mobile As Platform To Expand Pharmacy Business August 26, 2014: 12:00 AM EST CVS Caremark is relying on mobile technology in its efforts to expand its pharmacy business, according to chief digital officer Brian Tilze. In an interview with Mobile Commerce Daily, Tilze said mobile will help the company enable customers to access all its services whenever, wherever, and however they want. Its CVS/pharmacy Mobile app, for example, comes with Pill Identifier and Drug Interaction Checker features. Tilze described his company’s biggest opportunity in mobile is pushing for integration and personalization of the “pharmacy and retail experiences,” making it easier for customers to stay healthy. Chantal Tode, "CVS Caremark bets on mobile innovation to extend stores’ reach", Mobile Commerce Daily, August 26, 2014, © Napean LLC.

Domains RETAIL BUSINESS Marketing Operations Strategy Geographies Worldwide North America United States of America

Wal-Mart Appoints Indian Unit COO Mediratta As SVP August 25, 2014: 12:00 AM EST Wal-Mart Stores Inc. appointed Walmart India chief operating officer Arvind Mediratta as a senior vice-president, relocating him to the retailer’s headquarters in Bentonville, Arkansas. Mediratta’s move followed Wal-Mart’s appointment of Wal-Mart Asia chief executive Greg Foran as head of the company’s United States business. Wal-Mart is not expected to replace Mediratta as India COO, a post tied to the retailer’s former joint venture with Bharti Enterprises Pvt. Adi Narayan, "Wal-Mart said to move India COO Arvind Mediratta to US operations ", Livemint, August 25, 2014, © HT Media

Domains RETAIL BUSINESS Operations Strategy Geographies Worldwide North America Asia-Pacific United States of America India

Pet Treat Store Takes Bakeries In A New Direction August 22, 2014: 12:00 AM EST A business that began online and expanded to farmers markets has now opened a store in Eastern Oregon selling fresh-baked pet treats for dogs as well as gourmet cupcakes for humans. Pendleton Pupcakes combines a pet treat bakery, custom pet accessory maker and relaxation station with couches for humans and small beds of pets. The store hopes to capitalize on the fact that natural, homemade foods and accessories are limited in the Columbia River Basin. Patrick Mulvihill, "Pet hangout, bakery opens in downtown Pendleton", East Oregonian (Pendleton, Oregon), August 22, 2014, © East Oregonian

Domains RETAIL BUSINESS Operations Products & Pricing Strategy Geographies Worldwide North America United States of America

Ahold Reports Slight Sales Fall In 2Q 2014 August 21, 2014: 12:00 AM EST Ahold said sales fell 1.1 percent to €7.4 billion in the second quarter of 2014, hampered by the timing of Easter holiday. Online sales, however, rose 18.6 percent to €273 million during the period. Underlying operating margin for the quarter was 3.9 percent, which showed impact of pressure on volumes and price investments by the company. Also, the company reported a restructuring charge of €29 million for its corporate reorganization in the European market. Acquisition of SPAR stores in the Czech Republic was also compled during the quarter. In the United States, sales declined 1.7 percent to €4.408 billion, with identical sales growing 1.8 percent. Net sales in the Netherlands rose 0.1 percent to €2.706 billion despite the negative impact of revisions in the country’s tobacco VAT law. "Ahold Interim Report Q2 2014", Ahold, August 21, 2014, © Ahold

Domains RETAIL BUSINESS Operations Strategy Geographies Worldwide North America EMEA United States of America Europe Netherlands

Demand For High-End FMCG Products Rises In India, Analysts Say August 21, 2014: 12:00 AM EST In India, 48 percent of new FMCG product launches in the year ending May 2014 were premium products, according to IMRB and Kantar Worldpanel. Data from the market research firm revealed Indian consumers prefer high-end versions of consumer products despite the economic slowdown and consumer reluctance to spend. Seeing this trend, marketers are launching as many premium products as their more affordable counterparts. Sale of body lotion and face wash grew 8 percent and 14 percent, respectively, according to the report by IMRB. Also, a trend was also noted among consumers switching from general to specialty categories in the personal care and processed packaged food segments, according to retail chains in the country. Writankar Mukherjee & Ratna Bhushan, "Indians prefer premium buys despite consumer slowdown: Study", Economic Times, August 21, 2014, © Times Internet Limited

Domains RETAIL BUSINESS Consumers Market News Products & Pricing Geographies Worldwide Asia-Pacific India

Amazon Plans To Test Drone Delivery Service In India August 20, 2014: 12:00 AM EST Amazon plans to test its drone delivery service in India, according to media reports. With fewer regulations covering unmanned aerial devices, India is deemed more attractive as a test site for the delivery service earlier proposed by the online retailer for US customers. Designed to deliver packages immediately and doing without the need for conventional shipping services, Amazon’s Prime Air drone service failed to launch due to various regulatory issues, including airspace safety, communications frequencies, and privacy. Amazon aims to launch the service before the Diwali festival, which starts in October and is an importance shopping holiday in India. Laura Lorenzetti, "Amazon may be flying to India to test drone deliveries", Fortune, August 20, 2014, © Time Inc.

Domains RETAIL BUSINESS Innovation Online Operations Strategy Geographies Worldwide Asia-Pacific India

Amazon Expands China Operations By Setting Up Facilities In Shanghai Free Trade Zone August 20, 2014: 12:00 AM EST Amazon.com, Inc. is expanding its operations in China by establishing its presence in the Shanghai Pilot Free Trade Zone. Based on its deal with the zone operator, Shanghai Information Investment Inc., Amazon will set up its China headquarters in the free trade zone. Also, the company hopes its move will enable it to increase its customer base in the country. Amazon will also establish a warehouse so it can increase exports from Chinese companies, Shanghai Municipal said. Amazon, however, faces strong competition from Alibaba’s ecommerce stores Tmall and Taobao. Larry Darrell, "Amazon Ramps Up China Presence", Bidness, August 20, 2014, © Bidness Etc

Domains RETAIL BUSINESS Market News Online Operations Strategy Geographies Worldwide Asia-Pacific China

Wal-Mart's South African Wholesale Unit Sees Stock Plunge After Disappointing 1H 2014 Report August 20, 2014: 12:00 AM EST Shares of Massmart Holdings Ltd., Wal-Mart Stores Inc.’s wholesale business in South Africa, fell 8.6 percent after the company announced its earnings dropped 29 percent in the first half of 2014. Trading saw movement of around 1.64 million shares, which suffered their worst decline since June 2006. Massmart said earnings per share were 1.59 to 1.78 rand for the first half ending June 29, 2014, compared with 2.25 rand in the previous year. South Africa’s other retailers are also feeling the adverse effects of rising unemployment and inflation and their impact on consumer spending. Janice Kew , "Wal-Mart’s Massmart Slide as Profit Hit by Spending Slump", Bloomberg, August 20, 2014, © Bloomberg L.P.

Domains RETAIL BUSINESS Market News Operations Strategy Geographies Worldwide EMEA Middle East- Africa South Africa

McDonald’s Restaurants In Moscow: Pawns In A Larger Geopolitical Game? August 20, 2014: 12:00 AM EST A Russian food monitoring agency that has a history of banning food from countries out of favor with the government has closed four McDonald’s restaurants in Moscow because of “sanitary violations”. In the past, the agency has prohibited wine from Georgia and dairy products from Belarus after they sought closer relations with western nations. Recently the agency outlawed canned vegetables, fruit, fish, juice and certain beer and vodka from Ukraine. McDonald's said it was trying to figure out what it needs to do to get the restaurants re-opened “as soon as possible". Alec Luhn, "Russia closes McDonald's restaurants for 'sanitary violations'", The Guardian, August 20, 2014, © Guardian News and Media Limited or its affiliated companies

Domains RETAIL BUSINESS Market News Operations Regulation Geographies Worldwide North America EMEA United States of America Europe Belarus Georgia Russia Ukraine

Target Says 2Q 2014 EPS Drops Significantly; Posts Strong Sales Growth In Canada August 20, 2014: 12:00 AM EST Target Corporation reported adjusted earnings per share decreased 20.6 percent to $0.78 in the second quarter of 2014, compared with $0.98 in 2013. GAAP earnings per share were $0.37, which reflect the net pre-tax expenses of $111 million due to the data breach suffered by the company and pre-tax early debt retirement losses of $285 million. In the United States, sales grew 0.7 percent to $17.0 billion from $16.8 billion in the quarter, compared with the same period in 2013. Sales in Canada during the quarter grew 63.1 percent to $449 million from $275 million in the previous year. "Target Reports Second Quarter 2014 Earnings", Target, August 20, 2014, © Target.com

Domains RETAIL BUSINESS Market News Operations Strategy Geographies Worldwide North America United States of America Canada

McDonald’s To Sell Bagged McCafé Coffee In Retail Outlets Starting In 2015 August 19, 2014: 12:00 AM EST Building on the success of McCafé coffee in its restaurants, and hoping to boost sales, McDonald's has partnered with Kraft Foods to offer McCafé premium bagged coffee at retail grocery, mass merchandise, club and drug stores in the U.S. beginning next year The roll-out follows successful testing in the U.S. and Canada in 2013. A McDonald’s spokesman said the decision to market bagged coffee was “a natural next step”, considering that more than 70 percent of coffee in the U.S. is consumed at home. Products to be offered will include ground, whole bean and single-serve coffee in varieties like premium roast, breakfast blend, French roast, Colombian, etc. Maureen Morrison, "Kraft, McDonald's to Roll Out Bagged McCafe Coffee Nationally", Advertising Age, August 19, 2014, © Advertising Age

Domains RETAIL BUSINESS Market News Products & Pricing Strategy Geographies Worldwide North America United States of America

Walmart Adds Price Comparison And Rebate Feature To Mobile Shopping App August 18, 2014: 12:00 AM EST Walmart added the Savings Catcher feature to its mobile app, allowing shoppers to scan the code on their Walmart receipt. Within 72 hours after the receipt is scanned, Walmart checks the products purchased and compares the prices with those offered by rival retailers. Consumers will receive a Walmart Rewards eGift Card as rebate if a lower price is offered by another retailer. Aside from highlighting Walmart’s cheaper prices, the program also encourages shoppers to return to a Walmart store. Chuck Martin, "Walmart & Teaching the Masses to Scan", MediaPost, August 18, 2014, © MediaPost Communications

Domains RETAIL BUSINESS Marketing Online Products & Pricing Strategy Geographies Worldwide North America United States of America

Aldi Charges Shoppers Who Use Tap And Go, Fails To Inform Them August 18, 2014: 12:00 AM EST Discount retailer Aldi was discovered charging customers a 0.5 percent surcharge on transactions made using tap-and-go machines, according to an investigation by the Australian Securities and Investments Commission. ASIC’s probe also revealed Aldi failed to inform consumers about the 0.5 percent surcharge for paying by credit card in some of the retailer’s stores. Australia’s ASIC Act’s provisions include Aldi’s action among those considered as “misleading or deceptive”. Consumer protection group Choice said retailers must disclose surcharges, informing consumers before they use tap and go. Aldi said it will put signs and stickers in conspicuous locations in-store advising consumers about the surcharge. Sarah Michael, "Are YOU being charged for 'tap and go' card payments? Consumer warning after Aldi caught hitting unsuspecting shoppers with 0.5% surcharge for using contactless card machine", DailyMail, August 18, 2014, © Dailymail.com Australia Pty Ltd

Domains RETAIL BUSINESS Operations Regulation Strategy Geographies Worldwide Asia-Pacific Australia

Taco Bell Launches Its Version Of The Dollar Menu August 18, 2014: 12:00 AM EST Mexican food chain Taco Bell has launched a dollar menu, following in the footsteps of competitors McDonald’s and Wendy’s. The “Dollar Cravings” menu will feature 11 items – including spicy tostadas, triple layer nachos, shredded chicken quesadillas, cinnamon twists and caramel apple empanadas – selected to appeal to millennials, who account for half the chain’s transactions. The company recently opened fast-casual taco restaurant, U.S. Taco Co., in California to compete with Chipotle. Brianna Sacks, "Taco Bell is latest chain to offer a dollar menu", Los Angeles Times, August 18, 2014, © Los Angeles Times

Domains RETAIL BUSINESS Marketing Operations Products & Pricing Trends Geographies Worldwide North America United States of America

Dollar General Aims To Break Up Merger Deal Between Family Dollar Stores and Dollar Tree August 18, 2014: 12:00 AM EST Dollar General announced a $8.9 billion takeover bid for discount retailer Family Dollar Stores, which had agreed to be acquired by rival Dollar Tree. Family Dollar Stores keeps its prices low by selling only products it can sell at very low prices. Although there are signs of the US economy returning to growth mode, budget woes still affect many middle-class families who continue seeking discounts for products they buy. After all, the weekly income of the median percentile of US workers has fallen 3.1 percent, after considering the impact of inflation, according to RBS Securities economist Guy Berger. This has made Dollar Tree Stores and other discount retailers a popular shopping destination for cost-conscious consumers. Michael J. De La Merced and Nelson D. Schwartz , "Rival Bids for Family Dollar Stores as Retailers Fight to Sell to Working Poor", New York Times, August 18, 2014, © The New York Times Company

Domains RETAIL BUSINESS Brands Market News Operations Strategy Geographies Worldwide North America United States of America

Tesco Launches In-Store Pickup Service For Click-And-Collect Shoppers In London August 18, 2014: 12:00 AM EST Tesco began pilot testing click-and-collect lockers at two stores in Greater London area. The first stores in the UK to offer the service, the Yiewsley and Bromley locations will each feature 40 lockers. According to the retailer, the service will allow shoppers to collect online orders from the lockers with security codes Tesco sent them via SMS messages to their mobile phones, with orders placed before 3:00pm available for pickup on the following day. Ben Cooper, "Tesco launches click-and-collect locker pilot in two London stores", Retail Week, August 18, 2014, © EMAP Publishing Limited Company

Domains RETAIL BUSINESS Marketing Online Operations Strategy Geographies Worldwide EMEA Europe United Kingdom

Successful Restaurant Menu Design Tricks Can Help Diners Choose Healthful Meals August 17, 2014: 12:00 AM EST The design and layout of a restaurant menu strongly influence diners’ food choices, according to Cornell University hospitality management researchers. Their study analyzed 217 menus and the meal selections of 300 diners, finding that food items printed in colored or boldface type, or highlighted or set apart in a box, strongly influence selection, especially of profitable items. Also, high-margin menu items given descriptive names – “succulent Italian seafood filet” vs. just “seafood filet” – convince diners that they taste better and therefore are chosen more often, even if priced higher and perhaps less healthful. The researchers suggested that restaurants could use the two tricks – catching attention and sparking imagination – to encourage diners to buy more healthful high margin items. Brian Wansink et al., "Slim by Design: Menu Engineering Strategies for Promoting High-Margin, Healthy Foods", Social Science Research Network, August 17, 2014, © Social Science Electronic Publishing, Inc.

Domains RETAIL BUSINESS Consumers Marketing Research Strategy Geographies Worldwide North America United States of America

Supervalu Acknowledges Data Breach Affecting Hundreds Of Stores August 15, 2014: 12:00 AM EST Supermarket chain Supervalu Inc. said it has suffered a data breach, which affected about 200 of its grocery and liquor stores across the United States. Also affecting hundreds of other stores the company recently sold, the cyber-attack hit its various brands, including Cub Foods, Hornbacher’s, and Farm Fresh. According to people familiar with the incident, the breach seems to have occurred between June 22 and July 27, 2014, and might have affected as many as 1,000 stores. Robin Sidel, "Supervalu Reports Data Breach", The Wall Street Journal, August 15, 2014, © Dow Jones & Company, Inc.

Domains RETAIL BUSINESS Operations Strategy Geographies Worldwide North America United States of America

“Roadside Burger” Chain Plans IPO August 15, 2014: 12:00 AM EST Shake Shack, which bills itself as a modern-day “roadside burger” restaurant chain, is planning an initial public stock offering, according to news reports. The company evolved from a New York City hot dog cart and kiosk facility to the current incarnation serving burgers, hot dogs, frozen custard, shakes, beer and wine to customers in four states, the District of Columbia and Turkey. Majority owner Union Square Hospitality Group LLC has been interviewing banks to appoint as underwriters for the IPO, Fortune magazine reports. John Kell, "Shake Shack is reportedly planning an IPO", Fortune, August 15, 2014, © Time Inc.

Domains RETAIL BUSINESS Market News Strategy Geographies Worldwide North America United States of America

Tesco's Attempt To Own Blue Dashes Fails August 14, 2014: 12:00 AM EST Tesco’s application for a trademark for the blue dashes on its corporate logo was rejected by the UK’s Intellectual Property Office. IPO hearing officer Edward Smith said the dashes were too “simple”, merely represented punctuation, and could not stand without the word “Tesco”. Tesco supported its application with the results of a survey showing consumers related the dashes with the retailer. Jennifer Creighton, "Tesco attempt to trademark logo 'dashes' denied", Marketing Magazine, August 14, 2014, © Haymarket

Domains RETAIL BUSINESS Brands Marketing Regulation Geographies Worldwide EMEA Europe United Kingdom

Sephora Offers Early Look At Products To Be Sold At Its First Australian Store August 14, 2014: 12:00 AM EST Beauty retailer Sephora previewed the cosmetics products it plans to sell at its first Australian store, which will open at the Pitt Street Mall in Sydney in December 2014. Included in the collection of brands Sephora displayed on its Facebook page are NARS lip gloss, Urban Decay eye shadows, YSL lipsticks, Dior skincare, and Formula X and Nails Inc nail polishes. Sephora’s flagship store in the country will also feature a self-service section. "Sephora shows off beauty products coming to Australia", The Sydney Morning Herald, August 14, 2014, © Fairfax Media

Domains RETAIL BUSINESS Brands Marketing Operations Strategy Geographies Worldwide North America United States of America

Tesco Appoints Strategist And Turnaround Expert Lewis As CEO August 14, 2014: 12:00 AM EST UK retailer Tesco’s board of directors appointed Dave Lewis as its next CEO. Lewis is expected to create and implement new business and marketing strategies designed to address the declines in revenue and market share of the world’s second largest retailer. In May 2014, Tesco said its annual profit dropped 6 percent, its worst revenue performance for the past 20 years, driving the company’s stock to drop 46 percent from $702 in 2010. Lewis has a resume that includes a good number of management and turnaround achievements. Tesco’s first outsider CEO began his career at Unilever in 1987 and managed business units both in the UK and other countries. He was president of the company’s personal-care unit, which accounts for 40 percent of its $66 billion annual revenue. Mehboob Jeelani, "Dave Lewis: retail's newest strategist", Fortune, August 14, 2014, © Time Inc.

Domains RETAIL BUSINESS Marketing Operations Strategy Geographies Worldwide EMEA Europe United Kingdom

Wal-Mart Stores Reports Higher Net Sales In 2Q FY2015 August 14, 2014: 12:00 AM EST Wal-Mart Stores, Inc. reported consolidated net sales increased 2.8 percent, or more than $3.2 billion, to $119.3 billion in the second quarter of fiscal 2015. Diluted earnings per share declined to $1.21 from the previous year’s $1.23. Walmart U.S.’s comp sales remained flat during the period; however, sales for the company’s Neighborhood Market business increased by about 5.6 percent. Net sales for the U.S. division grew 2.7 percent, or $1.9 billion, to more than $70 billion. Walmart International saw sales grow 3.1 percent to $33.9 billion, while Sam’s Club reported comp sales were flat during the period. Consolidated operating income decreased 0.5 percent to $6.7 billion, the company said. "Walmart reports FY 15 Q2 EPS of $1.21; company added more than $3.2 billion in net sales", Walmart, August 14, 2014, © Wal-Mart Stores, Inc.

Domains RETAIL BUSINESS Operations Strategy Geographies Worldwide North America United States of America

Alda Reports Slight Like-For-Like Sales Growth, Strong Gains In Market Share August 14, 2014: 12:00 AM EST Alda reported like-for-like sales grew 0.5 percent for the second quarter of 2014. Also, Walmart’s UK business unit’s grew its share of the UK retail market, which has been characterized by difficult trading conditions, by 14bps year on year. Asda president and CEO Andy Clarke said his company had quickly recognized the “structural changes” happening in the retail market and promptly set out to deal with them with its five-year strategy launched in November 2013. Also noteworthy is the retailer’s success in expanding its share of the online market to 18.4 percent, driven by the expansion of its Click and Collect program, which currently accounts for 10 percent of all online orders and used by more than 20,000 customers each week. "Asda announces Q2 2014 financial results - continued sales growth ahead of the market", Asda, August 14, 2014, © Asda Stores Limited

Domains RETAIL BUSINESS Market News Operations Strategy Geographies Worldwide EMEA Europe United Kingdom

Whole Foods Sells Rabbit Meat; Rabbit Fans Protest August 13, 2014: 12:00 AM EST Retailer Whole Foods Market’s decision to sell rabbit move was met with protests by The House Rabbit Society and other rabbit welfare activists. Whole Foods claimed the meat it is selling at selected stores came from rabbits raised in facilities designed to “ensure the overall health and well-being of the animals.” Also, the company said it decided to sell rabbit meat after receiving requests to do so from many shoppers. Ryan Grenoble, "Whole Foods' Plan To Sell Rabbit Meat Incites Fury", The Huffington Post, August 13, 2014, © TheHuffingtonPost.com, Inc.

Domains RETAIL BUSINESS Marketing Operations Strategy Geographies Worldwide North America United States of America

Commerce Dept. Expects July Fall Off In Retail Sales To Be Short-Lived August 13, 2014: 12:00 AM EST The Commerce Department reported that retail auto sales in July declined for the second month in a row, depressing overall retail sales that had increased 0.2 percent in June. Because job growth remains strong, however, the slump in retail sales may be only temporary. The department said it expects consumer spending to “rebound strongly in the coming months”. Core retail sales – net of automobiles, gasoline, building materials and food services – were up 0.1 percent in July. Core retail sales correspond very closely to the consumer spending component of gross domestic product. Lucia Mutikani, "U.S. retail sales pause, seen rebounding in months ahead", Reuters, August 13, 2014, © Thomson Reuters

Domains RETAIL BUSINESS Market News Trends Geographies Worldwide North America United States of America

Digital Trends Are Rapidly Changing The Retail Grocery World In Australia August 13, 2014: 12:00 AM EST Nielsen predicts that the Australian grocery retail landscape will look a lot different in three years, thanks to the influence of several trends. Internet penetration is approaching saturation, more and more consumers are using connected devices, and attitudes toward online purchasing are evolving. As a result, “brick-and-mortar” groceries are scrambling to establish a digital presence. Perhaps the biggest challenge for grocery companies is how to maintain shopper loyalty. Sixty-four percent of shoppers already visit more than one of the four major retail chain stores in any given week. Shopper loyalty is splintered even more online, where there is more choice and a vastly different shopping environment, according to Nielsen. Complicating the picture is the fact that consumers often combine online and traditional shopping to buy groceries. Shane Scacco, "Online grocery retailing: Trend predictions for 2017", Report, Nielsen, August 13, 2014, © The Nielsen Company

Domains RETAIL BUSINESS Consumers Market News Online Research Strategy Trends Geographies Worldwide Asia-Pacific Australia

Shenzhen Authorities Accuse Walmart China Of Selling Expired Meat And Recycling Used Cooking Oil August 8, 2014: 12:00 AM EST A Wal-Mart Stores Inc. branch in China’s Shenzhen City was accused by the state-owned Shenzhen City Channel broadcaster of selling expired meat and of recycling used cooking oil in preparing food. A video broadcast by the TV channel and allegedly recorded by an employee at the Walmart store showed “unhygienic practices” encouraged by the store management. Shenzhen city regulators took samples of meat and oil from the Walmart store, according to a report by the Oriental Morning Post newspaper. Laura He, "Walmart China accused of using old meat, oil", Market Watch, August 08, 2014, © MarketWatch, Inc.

Domains RETAIL BUSINESS Operations Regulation Strategy Geographies Worldwide Asia-Pacific China

Boots Lands On 37th Place In WWD's 2013 Beauty Inc. Top 100 List August 8, 2014: 12:00 AM EST UK’s pharmacy and personal care retailer Boots was ranked number 37 in the Women’s Wear Daily newspaper’s 2013 Beauty Inc. Top 100 list of the largest cosmetics companies in terms of beauty sales. In 2013, the company reported stronger sales, driven by its multichannel retail business, improved cost-efficiencies, and beneficial impact of its partnership with Walgreens on its operations. In fiscal year ending March 31, 2014, sales of its No7 cosmetics brand increased. "The 2013 Beauty Inc Top 100: 37. BOOTS", Women's Wear Daily, August 08, 2014, © Condé Nast

Domains RETAIL BUSINESS Market News Operations Strategy Geographies Worldwide North America EMEA United States of America Europe United Kingdom

Lobster Tail-Shaped Pretzels: New Foodie Craze Or Flash In The Pan? August 8, 2014: 12:00 AM EST The New York City baker who invented the hybrid croissant-doughnut known as the cronut has struck again, this time offering up lobster-shaped pretzels stuffed with peanut butter and butter-crunch brittle. Pretzel Lobster Tails are extra soft, topped with sea salt and served, like real lobster tails, with a buttery dipping sauce. According to Dominique Ansel, the lobster shape is perfect for breaking off bite-size chunks and dipping them in the whipped honey brown butter. Believing he may have another big hit on his hands, Ansel is only allowing one Pretzel Lobster Tail per customer, though the pastries will be available all summer long. Lauren Lumsden, "Behold, the Pretzel Lobster Tail... the newest creation from the pastry chef behind the Cronut", Daily Mail, August 08, 2014, © Associated Newspapers Ltd

Domains RETAIL BUSINESS Market News Marketing Products & Pricing Geographies Worldwide EMEA Europe United Kingdom

Discounters Lidl And Aldi See Growing Sales, Market Shares In UK August 7, 2014: 12:00 AM EST Discount retailers Lidl and Aldi are posting sales growth and expanding their shares of the UK retail market, according to research firms Kantar Worldpanel and Nielsen. Data from Kantar Worldpanel revealed Lidl’s sales grew 20 percent year on year, expanding its market share to 3.6 percent, while Aldi’s sales increased 32 percent, growing its share to 4.8 percent. Nielsen revealed the number of shoppers visiting the discount retailers increased 14 percent, compared with the previous year. Both discounters plan to expand their store networks, with Lidl managing director Ronny Gottschlich saying he aims to have 1,500 stores in the UK. Although Aldi’s 510 UK stores significantly lag Lidl’s 635, it is growing faster, opening 25 stores in 2012 and 39 in 2013. James Halliwell, "Aldi and Lidl: how big could the discounters get?", The Grocer, August 07, 2014, © William Reed Business Media Ltd

Domains RETAIL BUSINESS Market News Marketing Operations Strategy Geographies Worldwide EMEA Europe United Kingdom

Bagel Chain Beefs Up Its Menu August 7, 2014: 12:00 AM EST Thirty-year-old Bruegger’s, a 300-store national chain of bagel bakeries, is expanding its menu in an unusual direction. The company is introducing bagel burgers, it says, to lure new customers, especially millennials. The idea originated in France, where Bruegger’s parent company Groupe Le Duff is located. The sandwich was first tested there and was a big success. The company will offer two versions: a cheeseburger on a bagel and a burger with fried egg on a bagel. The burgers are served with lettuce, tomato, pickled onions and a "secret sauce". "Bruegger's hoping burgers will help keep brand fresh", The Daily Gazette, August 07, 2014, © The Gazette Newspapers Inc.

Domains RETAIL BUSINESS Market News Products & Pricing Strategy Geographies Worldwide North America United States of America

Aldi Ranked Top Low-Price Grocer In The US, Survey Shows August 6, 2014: 12:00 AM EST Discount grocer Aldi was ranked as the leader in low-price grocery, according to the results of a survey of 6,200 US consumers conducted by Market Force. Aldi’s rivals, Costco and Walmart, were ranked second and third, respectively. Currently operating 1,300 stores in 32 states, Aldi expects to open 650 more stores in 2014. The retailer was also ranked in the top 5 in several categories, including “good private label brands, accurate pricing and tags, and sustainable environment/green policies.” Mike Troy, "Aldi wins again on pricing perception study", Retailing Today, August 06, 2014, © Retailing Today

Domains RETAIL BUSINESS Consumers Market News Products & Pricing Geographies Worldwide North America United States of America

Walmart China Plans To Expand Operations In Shenzhen August 6, 2014: 12:00 AM EST Walmart China plans to expand its business operations in Shenzhen, location of the retailer’s headquarters, according to the company’s president and CEO Sean Clarke. Included in the company’s planned expansion moves are a pilot of its Online to Offline retail model, which includes leveraging its majority-owned online grocer Yihaodian. Also, Walmart plans to double the number of stores it operates in Shenzhen from the current 24 Supercenters and two Sam’s Club. "Walmart to pilot O2O in Shenzhen", Retail Analysis, August 06, 2014, © IGD Services Limited

Domains RETAIL BUSINESS Marketing Operations Strategy Geographies Worldwide Asia-Pacific China

Walgreens Completes Acquisition Of Alliance Boots Earlier Than Original Schedule August 6, 2014: 12:00 AM EST Walgreens exercised its option to complete its acquisition of Alliance Boots GmbH earlier than stated in the original option period. Subject to Walgreens shareholders’ approval, the company acquired the remaining 55 percent of Alliance Boots after its acquisition of a 45-percent stake in 2012. Upon completion, the transaction will create a new holding company called Walgreens Boots Alliance, Inc., with four divisions —Walgreen Co., Boots, Pharmaceutical Wholesale and International Retail, and Global Brands. "Walgreens Board of Directors Exercises Option to Complete Second Step of Strategic Partnership with Alliance Boots and Fully Combine Both Companies, Creating First Global Pharmacy-Led, Health and Wellbeing Enterprise", Walgreens , August 06, 2014, © Walgreens Family of Companies

Domains RETAIL BUSINESS Brands Operations Strategy Geographies Worldwide North America EMEA United States of America Europe United Kingdom

Kroger Receives Kudos For Efforts To Promote Workplace Health And Wellness August 6, 2014: 12:00 AM EST The Kroger Co. received awards from the National Business Group on Health and the American Heart Association, recognizing the retailer for its efforts to promote employee health and wellness. In acknowledgment of the success of Kroger’s workplace well-being programs for employees and their families, the National Business Group on Health awarded its Gold award for the 2014 Best Employers for Healthy Lifestyles. For its efforts to provide employees with physical activity options and healthy eating options in the workplace, Kroger received the AHA’s Platinum-Level Fit-Friendly Worksite award. "Kroger Recognized with Two Top Healthiest Employer Awards", Kroger, August 06, 2014, © The Kroger Co.

Domains RETAIL BUSINESS Operations Strategy Geographies Worldwide North America United States of America

Target Updates 2Q 2014 Financial Results Forecast August 5, 2014: 12:00 AM EST Target Corporation updated its forecast for second quarter 2014 financial results including gross expenses of $148 million related to the data breach suffered by the company in December 2013. These expenses, partially offset by a $38 million insurance receivable, include an increase to the total expected costs for estimated losses from actual and potential breach-related claims. Also affecting the company’s second quarter results is Tesco’s completion of tender offers which saw the retailer paying $1 billion to retire $725 million of long-term debt. "Target Provides Preliminary Update on Second-Quarter Expenses", Target, August 05, 2014, © Target.com

Domains RETAIL BUSINESS Operations Regulation Strategy Geographies Worldwide North America United States of America

Tesco Launches Word-Of-Mouth Campaign For Direct Product Line In UK August 5, 2014: 12:00 AM EST Tesco partnered with social selling technology firm Buyapowa to launch a word-of-mouth social selling campaign for its Direct lineup of products in the UK. Leveraging its previous experience in social selling with its grocery business, Tesco aims to use the campaign to let customers avail themselves of deals and rewards from pre-orders of newest video games, such as potential game of the year Destiny. Prizes, including free games, merchandise, and bonus content, will also be offered for shoppers with the most number of referrals. A winner of Garner Cool Vendor commendation, Buyapowa’s technology enables brands to engage and reward customers. Fiona Briggs , "Tesco launches social selling campaign with social technology platform Buyapowa", Retail Times, August 05, 2014, © RetailTimes.co.uk

Domains RETAIL BUSINESS Brands Marketing Operations Strategy Geographies Worldwide EMEA Europe United Kingdom

Wal-Mart De Mexico Reports Slight Recovery For Same-Store Sales In July 2014 August 5, 2014: 12:00 AM EST Wal-Mart de Mexico reported same-store sales grew 0.8 percent in July 2014, compared with the same period in 2013. Average receipt per customer rose 2 percent; however, this was offset by a 1.2 percent decline in the number of shoppers. Total sales increased 4.4 percent to 29.5 billion pesos, or $2.2 billion, in 2013. Anthony Harrup, "Wal-Mart de Mexico Same-Store Sales Rise in July", Wall Street Journal, August 05, 2014, © Dow Jones & Company, Inc.

Domains RETAIL BUSINESS Operations Strategy Geographies Worldwide North America Mexico

Wal-Mart Unveils Strategy For Regaining Growth For International Business August 5, 2014: 12:00 AM EST Wal-Mart has to create a “platform for sustainable growth in China” and revive its operations in Brazil in order for the world’s largest retailer to regain growth mode for its international division, according to Wal-Mart international CEO David Cheesewright. During an interview with the Wall Street Journal, the CEO also said Wal-Mart’s international growth strategy should also involve reenergizing its Mexico business and becoming a leader in the ecommerce segment. Cheesewright acknowledged the problems encountered by the retailer, including the slowdown in sales growth at its 6,100 international stores to 1.3 percent in the year ending January 31, 2014. Wal-Mart also has to deal with slowdowns in consumer spending in Mexico and China and regulatory uncertainties in India and China. Shelly Banjo, "Wal-Mart's Strategy to Jump Start Growth in China", Wall Street Journal, August 05, 2014, © Dow Jones & Company, Inc.

Domains RETAIL BUSINESS Market News Operations Strategy Geographies Worldwide North America Asia-Pacific Latin America United States of America Mexico China India Brazil

Walmart Canada's Free Shipping Offer For Online Buyers Redefines Market August 4, 2014: 12:00 AM EST Walmart Canada’s launch of free shipping service for all online purchases in 2013 signaled the company’s resolve to expand its online retail business and compete with other retailers in the country. With its ability to offer free shipping to 97 percent of the country, Walmart enjoys a huge advantage over its smaller rivals, which are likely to find it hard to absorb shipping costs. Walmart Canada’s now offers 175,000 items and counts about 400,000 visitors a day. Also, the company plans to launch its click and collect service, which will allow Ontario customers to buy online and pick up items from lockers at designated stores or at the retailer’s headquarters. Linda Nguyen, "Free shipping may be the new normal as competition heats up", The Globe and Mail, August 04, 2014, © The Globe and Mail Inc.

Domains RETAIL BUSINESS Market News Online Operations Strategy Geographies Worldwide North America Canada

Fast-Food Companies Need To Get Back To Basics To Compete With Fast-Casuals August 4, 2014: 12:00 AM EST Buffeted by declining sales and restaurant traffic, McDonald’s has pinpointed a major problem and plans to somehow deal with it. Fast-casual restaurants are knocking the stuffing out of the fast-food giant and the fast-food segment in general. Fast-casuals stick to the quick-service format, but offer better quality food and ingredients at reasonable prices. McDonald’s realizes that cosmetic upgrades – outlet remodels, new menu items, comfortable seating, free Wi-Fi, etc. – only go so far in retaining customers. The company doesn’t need to overhaul its business to compete, Euromonitor says, but can “make traditional fast food appealing again”. That means very fast, very cheap, very appealing food for people who need convenience over luxury and ease over variety. Elizabeth Friend, "Why It's Time For Fast Food to Admit Defeat Against Fast Casuals in the US", Report, Euromonitor International, August 04, 2014, © Euromonitor International

Domains RETAIL BUSINESS Market News Strategy Geographies Worldwide North America United States of America

Square Buys Restaurant Food Delivery Service In $90M Deal August 4, 2014: 12:00 AM EST Smartphone food ordering service Square has acquired Caviar, a company that provides fast delivery of food with flat-rate pricing from a curated list of restaurants, using its own delivery people. News reports say the all-stock deal is worth $90 million. Caviar is different from other food delivery services, most of which tap into restaurants’ own delivery systems. The company will be able to provide Square, which offers a food ordering service, with a way to deliver food from restaurants that don’t offer delivery to local customers. Sarah Buhr, "It’s Official: Square Acquires Food Delivery Service Caviar", TechCrunch, August 04, 2014, © AOL Inc.

Domains RETAIL BUSINESS Market News Strategy Trends Geographies Worldwide North America United States of America

Dual-Branded Store Strategy May Revive Mrs. Fields, TCBY August 4, 2014: 12:00 AM EST Famous Brands, owner of the slumping Mrs. Fields cookies and TCBY frozen yogurt brands (and stores), acknowledges that the two retail chains are “in a rut”. Sales at both dropped seven percent in 2013. To remedy the situation, the new owner of Famous Brands, Z Capitol Partners, decided to try a new strategy, pairing the two brands in one store. It seems to be working: the company has doubled openings of the dual-branded stores in one year. A Technomic analyst says it’s a smart strategy. "Pairing a frozen dessert with a bakery style treat hedges trends." Brianna Sacks, "Mrs. Fields, TCBY combine brands — and desserts — to boost sales", The Los Angeles Times, August 04, 2014, © Los Angeles Times

Domains RETAIL BUSINESS Market News Strategy Trends Geographies Worldwide North America United States of America

Walmart Adds Personalization Features To Its Online Store August 4, 2014: 12:00 AM EST Walmart added several new features to its website designed to enhance the online store’s personalization options. As part of the forthcoming redesign of the online store, the website’s homepage will include updates on local weather and events depending on the customer’s location. Also, the retailer plans to reduce the number of web pages included in the online checkout process. Jennifer Faull, "Walmart follows in Amazon’s footsteps and introduces personalisation to website", The Drum, August 04, 2014, © Carnyx Group Ltd

Domains RETAIL BUSINESS Marketing Online Operations Strategy Geographies Worldwide North America EMEA United States of America Europe United Kingdom

Metro Seeks Deal To Sell Vietnam Cash & Carry Unit To Thai Retailer August 4, 2014: 12:00 AM EST German retailer Metro AG is negotiating to sell its Cash & Carry wholesale business in Vietnam to Thailand-based Berli Jucker. With potential value of more than $500 million, the proposed deal would be part of Metro CEO Olaf Koch’s efforts to transform the retailer into a leaner and more profitable company. A sale, however, would be contrary to Koch’s previously announced strategy of focusing on his company’s Cash & Carry business. Koch’s plans also focus on expanding the company’s Media Markt Saturn unit, which is facing growing competition from rivals on the Internet and is affected by the conflict between Metro and company founder Erich Kellerhals. Eyk Henning And Natali Schwab, "Germany's Metro in Talks To Sell Vietnam Cash & Carry Unit", Wall Street Journal, August 04, 2014, © Dow Jones & Company, Inc.

Domains RETAIL BUSINESS Market News Operations Strategy Geographies Worldwide EMEA Asia-Pacific Europe Thailand Viet Nam Germany

Entrepreneur Sees Crickets As The Next Culinary Sensation August 2, 2014: 12:00 AM EST The entrepreneur who founded Bitty Foods, a company focused on using crickets as ingredients in baked goods, believes she’s on the leading edge of an emerging culinary sensation bigger than quinoa. She first tasted – and liked – cooked mealworms and crickets on trips to Southeast Asia and Mexico. Back home she did some experimenting and eventually launched her current business. Roasted mealworms have a nutty flavor, and could appeal to people following the Paleo diet, says Megan Miller, but they have one major drawback: they trigger Americans’ gag reflex. Crickets, however, evoke memories of  “pleasant summer nights and crickets chirping”. Claire Martin, "Jiminy Cricket! Bugs Could Be Next Food Craze", The New York Times, August 02, 2014, © The New York Times Company

Domains RETAIL BUSINESS Market News Products & Pricing Geographies Worldwide North America United States of America